Terms of service

Welcome to Pet Mi Yo. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. General

These Terms & Conditions govern your use of our website and the purchase of products offered through our online store. We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products & Availability

We strive to ensure all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and to modify or discontinue products without prior notice.

Product images are for illustrative purposes only. Actual products may vary slightly due to manufacturing updates, lighting, screen settings, or other factors.

4. Pricing

All prices are listed in Dollars unless otherwise stated. Prices are subject to change without notice.

Applicable taxes and shipping charges will be calculated during checkout where required.

5. Orders

Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to:

Suspected fraud

Pricing or listing errors

Product unavailability

Payment issues

Violation of these Terms

If your order is canceled after payment has been processed, you will receive a full refund.

6. Payment

We accept payment through the payment methods displayed during checkout. Orders will not be processed until payment has been successfully authorized.

7. Shipping & Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery may be affected by:

Carrier delays

Customs processing

Severe weather

Holidays

Supply chain disruptions

Other events beyond our reasonable control

Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional costs resulting from incorrect addresses provided during checkout.

8. Returns & Refunds

Please refer to our Refund & Return Policy for complete information regarding returns, exchanges, and refunds.

9. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and provide photographs of the product and packaging where applicable. We will review the issue and work toward an appropriate resolution.

10. Intellectual Property

All website content, including text, graphics, logos, images, product listings, and designs, is the property of [Store Name] or its licensors and may not be copied, reproduced, or distributed without written permission.

11. Prohibited Use

You agree not to:

Use the website for unlawful purposes.

Attempt to interfere with website security or functionality.

Submit false or fraudulent orders.

Copy or exploit website content without authorization.

12. Limitation of Liability

To the fullest extent permitted by law, Pet Mi Yo shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the applicable order.

13. Warranty Disclaimer

Except where required by law, products are provided "as is" and "as available" without warranties of any kind, express or implied.

Nothing in these Terms limits any statutory consumer rights that cannot legally be excluded.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Force Majeure

We shall not be liable for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, labor disputes, transportation disruptions, government actions, internet outages, or other unforeseen events.

16. Governing Law

These Terms & Conditions shall be governed by the laws of USA, without regard to its conflict of law principles.

17. Contact

For questions regarding these Terms & Conditions, please contact us at:

customerservices@petmiyo.store

Pet Mi Yo

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